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Home  »  Consumer Reviews  »  OTHER  »  Golfstoredirect.co.uk is a trading name of GD Trading Ltd.
Golfstoredirect.co.uk is a trading name of GD Trading Ltd.
May 2, 2008
Golfstoredirect complaint
Trolley received in December went wrong in April. unable to contact or get reply to emails. Have contacted Office of Fair Trading who gave me information how to pursue the issue.See templte for letter of complaint.

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RECORDED DELIVERY

The Manager

G D Trading

Unit 11

Warwick House Industrial Park

Southam

Warwickshire

CV47 2PT

Your full postal address

Your postcode

Your telephone numbers

Today’s date

The Owner/Manager’s name (or The Manager)

Retailer’s name

Retailer’s address

Retailer’ postcode

Dear [owner/manager’s name or Sir/Madam]

Sale of Goods Act 1979 (as amended)

On [date of purchase], I bought a [insert description of what you bought, i.e. 2-seater sofa] from you for £xxx which is faulty.

The problems are: [list the faults, for instance]

1. The arm of the sofa is loose

2. Nails are sticking out at the side

3. One of the cushions has flattened.

I complained about this to you on [insert the date of your telephone call(s)]. I have heard nothing since.

I wish to reject the goods and claim a replacement/refund.

Please respond to my complaint within seven days.

Yours sincerely/faithfully

[Insert your name]

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  Comments (2)
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1. Written by Paul Egan, on 09-05-2008 16:52

I purchased an Ultra Caddy Electric Golf Trolley from GolfStoreDirect in February and I have had numerous problems. The trolley pulls to the right, the battery charger caught on fire and the on/off switch came off in my hand. I have sought advice from the Office of Fair Trading and have written to the Company demanding a reply by 19th May. If I do not receive a reply I will seek reimbursement from my Credit Card Company.

2. Written by Another annoyed customer, on 09-05-2008 09:38

I agree with all the comments about this company. Do NOT buy from them. Customer service is horrible. 

 

The owner of the company is Mr. Glynn Dore of 173 Lytham Road, London SW2 5PY. The Company Secretary is Ms. Rosanne Sayers of 2B The Malins, Warwick CV34 6QU. The registered office is located at Unit 4, The Stable Yard, 16A Balham Hill, London SW12 9EB, which is the location for their accountants (Smarts Accountants Limited). 

 

All this information is publicly available via Companies House. I just want people to avoid doing business with any of these people/businesses.

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